The importance of APIs in our current world is undeniable. These have become essential and very useful tools. However, do you know what emotion analysis APIs are, which ones are the best and how they work? Read on to learn more about them and how they can help you improve your business.
Internet, that world where even the impossible seems real, and where the limits to grow our company are almost non-existent. Today we have many programs and inventions of information technology to develop our companies. And one of them are APIs.
APIs are some of the most useful technological tools you’ll find for your business. In case you don’t know them yet, they are, in simple words, “translators” or “communicators”. Its function is to connect systems, applications and software. They basically exchange data to automate manual processes and create new functionalities.
What Is An Analyze Emotions API?
There are many types of APIs, but some of the most important and functional ones are the Analyze emotions API. They inspect texts that we provide them and identify the predominant emotional opinion in them. As a result of this analysis, we can determine the attitude of a user as positive, negative or neutral. Knowing what users think can help us improve the quality of our products and services. In this way, we will form an emotional bond with that person, who can become a regular customer.
In the market for these APIs, we can find countless products, each with its own specific features. However, it is difficult to know which one is the best for our company or which one can accurately carry out the work we need to do. Therefore, we decided to make a list of some of the best APIs For Sentiment Analysis. In it, we will talk about some of its features and benefits. Thus, after reading this article, you will know which one is best for you. Let us begin!
Opinion Analysis API
This is an API developed by Zyla Labs. Its operation is very simple, but complete at the same time. It doesn’t just perform sentiment analysis on a provided text. On top of that, it can help you understand what users think about your company or service. This way you will determine if their opinions help promote your brand, if they are detractors of it or if they are indifferent at all.
Regarding the input, this API receive arrays of up to 64 elements. It analyzes the first 2000 characters of these and gives you a detailed analysis. As a result, you will get three possible outputs: promote, detract and indifferent.
This API allows you to work with it in three languages: English, Spanish and German. In addition, it does not have any limitation beyond the number of possible requests.
Regarding its plans, it offers one for practically every need. And if you’d like to try Opinion Analysis API before you make a decision, you’ll be able to try it out completely chargeless. This way you will see how useful it is and how much it can help you get closer to your customers.
Google Cloud Natural Language API
This API developed by Google, as its name suggests, allows a better understanding of human language. Among other things, it analyzes and understands data from different texts with ease. With this information, you will be able to know what your customers think of your products and improve or modify them accordingly.
One feature of this API is the speed with which it works. It allows to analyze opinions of texts located directly in Cloud Storage. Thanks to this, you won’t have to spend time uploading text by text for each individual request.
Also, this API can distinguish the entities behind each text. Thanks to this, you will be able to identify if the user is a person or a company. It also classifies opinions. In this way, you can know what aspect of a product or what service customers like the most and why.
It also supports multiple languages as it has a multilingual feature. Regarding its price, it depends on the number of units analyzed. One unit equals 1000 characters. The first 5000 units are chargeless, and their value varies from that number and depending on use.
Twinword Sentiment Analysis API
This API, developed by Twinword, has many uses. It is mainly responsible for detecting negativity in comments, but it does more than that. In addition to rating user reviews as positive, negative or neutral, this API can itself determine what is negative and what is not.
You can use this API to create your own sentiment analysis application or even to analyze comments from your social networks. This is very useful if you have a company that receives hundreds of comments a week on your pages, but you do not have time to review them one by one.
Now let’s talk about how it works. This API returns a score that indicates how positive or not the parsed text is overall. Any result below -0.05 is scored as negative. On the other hand, one above 0.05 is positive. Whatever falls in between those parameters is neutral.
Regarding its plans, it offers 4 options. You can choose among them the one that best suits your needs. As with the APIs mentioned above, it also has an option for you to try it chargeless, with a limit of 500 queries per month.
Meaning Cloud Sentiment Analysis API
This API developed by Meaning Cloud performs a detailed and multilingual sentiment analysis on information from different texts. In this way, it identifies whether the user’s opinion is positive, neutral, negative or impossible to detect. To do this, it analyzes the sentences individually and as a whole, obtaining a global meaning.
This tool combines different capabilities to obtain accurate results. Some of them are: analyze texts globally, detect irony and identify objective opinions. It also detects the feelings that predominate in a text and if there are ambiguities or contradictions in the messages.
It supports languages such as English, Spanish and French, among others, although some have an additional cost. You can use this API in Python, Java/Scala and PHP, and it has a chargeless trial version, so you can check if this program is really what you are looking for.
One thing is certain: we will always want the best for our company and for our clients. They are the engine of the entire market, and their opinions can make the difference between great growth or falling a few notches. Thanks to these APIs, you will be able to take user comments into account and use them to improve your products and services.