Read this article to learn about how AI is helping the Hotel industry.
Essentially, AI refers to computers or machines performing tasks that were traditionally thought to require a cognitive function to accomplish. It is associated with concepts such as automation and big data. As computer technology has advanced, artificial intelligence has become more reliable, improving its position within the business world. In fact, hospitality companies are increasingly using artificial intelligence to perform customer service tasks, which are especially important within hotels and resorts.
Artificial Intelligence is playing an increasingly important role in hospitality management, primarily because of its ability to perform traditionally human functions at any time of the day. Potentially, this means that hotel owners can save a significant amount of money, eliminate human error and provide superior service.
One of the key customer service challenges for hotels is responding quickly to customer inquiries, and artificial intelligence now offers an additional option to address this problem. It also has the ability to help with tasks such as data analysis and, through data collection, can “learn” and adapt to customer interactions.
One way AI is being used within the hospitality industry beyond pure customer service is in data analytics. With Optical Character Recognition, the technology can be used to quickly sort through large amounts of data and draw important conclusions about customers or potential customers.
Optical Character Recognition Technology: What Is It?
This technology processes optical data, such as passports, personal information cards, and documents of various types, and automatically converts it into text. OCR APIs are integrated into working platforms and can be adapted to various devices such as web pages or applications. Developers can incorporate them and even modify their code to adapt these APIs to each system needed.
The introduction of AI has helped hotels to be able to manage more visitors, provide better experiences and focus on providing personalized attention to all of them. This industry has grown, hotel chains have become bigger and logistics have become more professional and efficient with the help of AI. In this article, we are going to suggest you the use of some of these APIs that have stood out in the market so far.
Best OCR APIs For Hotel Industry
Optical Character Recognition API
This API works with machine learning engines that ensure the achievement of optimal performance. It has a unique categorization feature, which helps organize information into millions of preset or custom categories. It can recognize and process printed and handwritten text, key to the legal system. It can work integrated into work platforms, providing an image URL. It is also high-performance, as it can process large amounts of data seamlessly.
Amazon Textract
Amazon Textract can automatically extract information from printed, handwritten and other types of documents. This API is powered by AI, which helps interpret information at a glance, without manual intervention. Yes, particularly with Amazon Textract developers will not need to adjust the code. It is a reliable and simple tool.
Dataleon
This tool is cutting edge with the incorporation of machine-learning processes. It distinguishes itself from the rest by being an out-of-the-box API. This means that it does not require human intervention. Like the other, it works with image recognition and data extraction. It also uses cloud technology, which is good for storage.