Do you want to enhance the travel customer’s experience? We have the best solution for your business.
When we talk about customer experience it refers to the sum of a consumer’s cognitive, emotive, sensory, and behavioral responses at all stages of the purchasing process, including pre-buy, purchase, consumption, and post-purchase.
As we can see, many companies focus on customer experience because it is too important that the customer has a good experience during they consume the product or service. Besides, a superior customer experience distinguishes a business from its competition. A favorable customer experience assures that the customer will have a long relationship with the brand and spread the brand in a positive way.
In the case of the travel industry, if you want to improve the customer experience, you should use an application programming interface (API) because it is the most precise technology. With an API you will get data from multiple airlines and airports in real-time, including their status, where they are flying, and other characteristics.
Why this information is too important? Because Customers may request the information to understand when their flight will arrive, where their departure or arrival gate and terminal are located if the flight was delayed, and how long the delay occurred in general.
How Does An API Work?
An application programming interface (API) allows data to be exchanged between software programs (API). A flight API allows a travel company or a single person to obtain current or historical flight discounts from various airlines.
Finding a flight API, on the other hand, might be difficult because not all of them provide the same data, and some of it is incorrect. As a result, we recommend FlightLabs, which is the most comprehensive and user-friendly.
To obtain flight information, follow these steps:
- Create an account at www.goflightlabs.com. Use the real-time flights endpoint of the API to acquire flight data.
- Then, on your account dashboard, you’ll find a one-of-a-kind API key.
- Click the “run” button to finish the procedure. The API will appear on your screen. The data can also be accessed through a variety of computer languages.
As a result, the final outcome will be as follows:
{
"data": [
{
"flight_date": "2019-12-12",
"flight_status": "active",
"departure": {
"airport": "San Francisco International",
"timezone": "America/Los_Angeles",
"iata": "SFO",
"icao": "KSFO",
"terminal": "2",
"gate": "D11",
"delay": 13,
"scheduled": "2019-12-12T04:20:00+00:00",
"estimated": "2019-12-12T04:20:00+00:00",
"actual": "2019-12-12T04:20:13+00:00",
"estimated_runway": "2019-12-12T04:20:13+00:00",
"actual_runway": "2019-12-12T04:20:13+00:00"
},
"arrival": {
"airport": "Dallas/Fort Worth International",
"timezone": "America/Chicago",
"iata": "DFW",
"icao": "KDFW",
"terminal": "A",
"gate": "A22",
"baggage": "A17",
"delay": 0,
"scheduled": "2019-12-12T04:20:00+00:00",
"estimated": "2019-12-12T04:20:00+00:00",
"actual": null,
"estimated_runway": null,
"actual_runway": null
},
"airline": {
"name": "American Airlines",
"iata": "AA",
"icao": "AAL"
},
"flight": {
"number": "1004",
"iata": "AA1004",
"icao": "AAL1004",
"codeshared": null
},
"aircraft": {
"registration": "N160AN",
"iata": "A321",
"icao": "A321",
"icao24": "A0F1BB"
},
"live": {
"updated": "2019-12-12T10:00:00+00:00",
"latitude": 36.28560000,
"longitude": -106.80700000,
"altitude": 8846.820,
"direction": 114.340,
"speed_horizontal": 894.348,
"speed_vertical": 1.188,
"is_ground": false
}
},
[...]
]
}
About FlightLabs
FlightLabs is a reliable REST API that provides real-time flight tracking and status data. This API is used to access flight data such as departures, flights for the day, arrivals, status updates, and more.
FlightLabs enables a customer or agency to find the best flight deals from a number of airlines and locations. This simple and easy-to-use API is suited for developers who want to integrate flight data into their platforms or applications. Some of the programming languages used in the API response are JSON, Python, and PHP.
Also published on Medium.